FAQ'S 2 ::
A spot is not a stain...
A “stain” is something that can not be removed
How you can help us to do a better job on removing spots, we suggest the following:
Never put a garment away with spills or spots on it. The warmth of a closet and exposure to natural or artificial sunlight and atmosphere can cause the soiled spotted areas to stain permanently. Bring in a soiled garment as soon as possible, preferably within a few days to prevent the spots from setting.
Do not iron soiled garments this will set and stain driving the soil deeper into the fabric. Always have soiled garments cleaned before ironing. Do not attempt home spot removal with either water or cleaning fluid without testing for bleeding. Wet an unexposed area such as an inside seam and blot with a paper towel to make sure the color is safe from bleeding. Never rub a spot especially when attempting to remove a spot from silk. Blot the spotted area. This will help remove the spotted substance without spreading the spot and will avoid damaging the fabric.
Always inform your dry cleaner o the location of specific spots and of any procedures you have used to remove them even if the spots are no longer visible.
Oxidation or Caramelizing
Many spots that are caused by food, oily substances or beverages may become invisible when they dry But, later on, with exposure to heat or the passing of time, a yellow brownish spot will appear. This is caused by the oxidation or caramelizing of the sugar in the spotting substance, It is the same process that makes a peeled apple turn brown after exposure to air.
You can help us do a better job by pointing out such spots when you bring us a garment in to be cleaned.
It is so... important that the dry cleaner is aware of these spots then he/she will be able to treat these spots prior to cleaning, the dry cleaning drying heat and/or the pressing heat can seriously cause your garment to be permanently stained.
Always inform your dry cleaner of the location of specific spots and any procedures you have used to remove them even if the spots are no longer visible.
When an oily substance is exposed to heat or ages in a garment for an length of time, it also oxidizes. This type of spot can be distinguished by the irregular ‘cross pattern’ the oil makes when it follows the fabric fibers. Oily substances are successfully removed in dry cleaning unless they are left to oxidize. Once they become yellow or brown, they become much more difficult to remove.
Perspiration can also be a problem, particularly on silk and wool garments. Perspiration left in silk garment can eventually cause deterioration of the on delicate fabric such as silk, satin.
Repeated exposure of a garment to perspiration and body oils can create a permanent yellow discoloration and a bad odor. In addition, perspiration can react with the dye or sizing in the fabric, making it more difficult to remove the spot. Clothing frequently worn or heavily soiled also requires frequent cleaning, especially clothes heavily soiled with perspiration.
Hair Spray, Perfumes & Deodorant
These substances can cause color loss. In many instances, the discoloration does not appear until the item has gone through the cleaning process, many people have accused the dry cleaner for putting spots on their garments when in fact the products they are using are the bad guys.
The alcohol in these products can leave faded spray droplets all over your garment, causing permanent damage. If you use these products then, let the product dry on your skin before dressing this will help your garments last a lot longer.
Be very careful with home remedies. Unless you know exactly what you are doing, you could seriously damage a dry cleanable garment some of these remedies can be a dry cleaners nightmare.
Those Labels are Scratchy Little Buggers
We have to get a signed release from our customers for items that don't have manufactures instruction labels. Many people will cut these labels out of their garment, and even off their house hold items etc..We do understand that these labels can be a pain at times or an eye sore but.. for us, these labels are our instruction manuals, without these scratchy little buggers we'd have to do guess work,
Now that... is a very dangerous thought!
Manufactures instruction labels are a huge... deal in our business without them our business would be crazy! We wouldn't know if it's suppose...
To Be or Not To Be...Wash, Don't wash, Dry, Don't dry, Hang dry, Lay flat dry
Twist dry Dry clean Dry clean only Spot clean only No steam, Steam only
Press, Don't press oh my gosh...the list goes on and on
So... Please! Please! If you must remove the labels then keep them in a safe place.
Take a picture of the item then staple the label to the picture.Or make a note, Write down the description of the item then staple the label to the note. Keep it in a safe place like your dresser drawer, jewelry Box
Written by: Jacque